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Calculate the ROI of adding mental health benefits

Mentalhealthservices forretailemployees

Meeting the demands of customers all day can make work in the retail industry uniquely exhausting, and workers need access to mental health support. Partner with Talkspace to provide clinically proven solutions that will strengthen the well-being and productivity of your workforce.

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Hundreds of organizations have partnered with Talkspace

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Retail employees need and deserve care

With a staggering number of retail associates reporting worsening mental health and saying they’ve considered quitting in the last year, there’s an urgent need for accessible and flexible care tailored to this workforce.

84%

say that their mental health deteriorated during the pandemic

1/3


are now suffering long-lasting symptoms of mental illness

48%

have considered quitting in the last year

Source: WebWire

Solutions to support retail workers

To support employees in the hectic and demanding retail atmosphere, employers need to offer easy and accessible mental health care. Talkspace provides solutions that eliminate common barriers to care and are designed with retail workers in mind.

Eliminate long waits

Retail workers often struggle with finding time for self-care, but our quick matching process allows your employees to start communicating with a licensed provider within days.

Flexible therapy options

Retail workers can get support wherever they are through various modalities including text-based therapy, video sessions, and live chat.

Nationwide network

alkspace removes barriers to mental health treatment by offering an expansive network that covers therapy for retail workers in every state in the United States.

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 Proven results for employee wellness

Mental health care tailored to retail workers can significantly benefit employee well-being. When your employees feel better, customer service improves, and your business thrives. Research supports the notion that granting employees access to online therapy positively affects the workplace.

50%

fewer work hours missed

36%

increase in productivity

39%

better work-life balance

Source: Journal of Technology in Behavioral Science
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How Talkspace can help

Self-Guided

Our expert-created Talkspace Go app offers more than 70 clinically supported programs and weekly, therapist-led live classes that build emotional intelligence. In just a few minutes a day, self-guided programs address anxiety, burnout, depression, relationship and parenting challenges, and more. 

Therapy

Talkspace matches employees with specialized, licensed therapists based on their needs and preferences. Within a matter of days, 1-on-1 therapy begins via live virtual sessions and/or asynchronous text, audio, and video messaging. Teen dependents can access specialized one-on-one therapy as well as Teenspace Community, a virtual peer support destination with therapist moderation.

Psychiatry

Employees can get the psychiatric care they need within 2 weeks through live video sessions with a licensed medical provider who can diagnose and establish a treatment plan. If appropriate, medication is prescribed, and the treatment is monitored and adjusted as needed.


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Why retail employers partner with Talkspace

Over a decade of experience validates Talkspace’s treatment methods:

30+

published
studies

20+

prestigious research
collaborators

4 NIH

grants
awarded

A Talkspace partnership includes

Example of Self-Guided Therapy screen on Talkspace app

Detailed reporting

Talkspace’s reporting gives you actionable insights into how benefits are being used, so you can enhance or adjust your offerings as needed.

Example of Messaging Therapy screen on Talkspace app

Customized plans and pricing

Talkspace works with each organization partner to find the best solution for your organization.

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Access to Talkspace Engage

The Talkspace Engage portal helps busy HR leaders easily promote mental health in their organization. Access robust marketing and onboarding support, and gather insights from real-time reports on utilization, engagement, and activation.

An example of a quarterly usage report provided by Talkspace

Reporting capabilities

Talkspace’s detailed reporting gives you actionable insights into how benefits are being used, so you can enhance or adjust your offerings as needed.

An illustration of a woman sitting at a computer

Customized plans and pricing

Talkspace works with each organization partner to find the best solution for your business.

An example of a screen showing insights from Talkspace Engage

Access to Talkspace Engage

The Talkspace Engage portal helps busy HR leaders easily promote mental health in the workplace. Access robust marketing and onboarding support, and gather insights from real-time reports on utilization, engagement, and activation.

An example of a quarterly usage report provided by TalkspaceAn illustration of a woman sitting at a computer table with another person at the counter in the backgroundAn example of a screen showing insights from Talkspace Engage

Any questions?

Find trust-worthy answers on all things mental health at Talkspace.

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What can I expect from mental health services for retail workers?

Talkspace provides accessible online mental health support for retail workers. Our multidisciplinary solution helps teams connect with experienced, licensed mental wellness professionals anytime, anywhere.

With individual therapy sessions, retail workers can meet with a licensed mental health professional via text, audio or video. Talkspace psychiatric providers can also diagnose and treat common mental health conditions, including depression and anxiety. Schedule a video appointment for an evaluation and receive a prescription (if appropriate) with ongoing mental health care.

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How does therapy help retail workers?

Retail industry employees face specific mental health challenges that can impact their overall well-being and job performance, including:

High stress from customer interactions

Retail employees regularly deal with demanding customers who may have unrealistic expectations or even display aggressive behavior. The emotional labor can be challenging to navigate and wear on mental well-being.

Long hours and irregular schedules

The nature of the retail industry typically means working long hours —often including weekends and holidays — and irregular schedules can disrupt sleep patterns and contribute to feelings of burnout or exhaustion.

Lack of recognition and advancement opportunities

Retail workers often feel undervalued when there is lack of recognition for their hard work or limited opportunities for career growth within the company. This can harm sentiment, leading to high turnover.

With Talkspace, retail workers can get the therapy they need whenever and however they need it.

Is online therapy for retail workers effective?

Online therapy is proven to be as effective, if not more effective, than face-to-face therapy. Retail workers can meet with a licensed mental health professional from wherever they’re most comfortable and benefit from Talkspace’s safe, secure, and confidential platform.

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Reduce turnover by improving workplace mental health

Investing in Talkspace therapy for retail workers and promoting workplace wellness can improve overall employee satisfaction, retention, and mental health.

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