Meet Tee by Talkspace

The always-on front door to mental healthcare

Built by Talkspace’s mental health experts, Tee by Talkspace is a private, AI-powered guide that gives people immediate support while surrounding every conversation with the safety, clinical expertise, and care network only Talkspace can provide.

Why Tee, why now

Mental health support doesn’t always start with clinical care. Individuals often desire support outside of traditional therapy settings — whether they aren’t yet ready to start therapy (or never will be), are unable to schedule or maintain routine appointments, or need support outside standard hours.

In fact, millions of people are turning to AI to process stress, anxiety, relationships, work challenges, and difficult emotions. The problem? Most are confiding in tools that were never built for mental health and offer little to no protection when conversations become clinically concerning.

Tee by Talkspace offers your people a trusted place to turn for safe, in-the-moment emotional support, secured by evidence-based guardrails.

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What makes Tee by Talkspace different

Rooted in clinical excellence, Tee by Talkspace was engineered by the nation’s premier virtual therapy provider – distinguishing it from standard consumer-facing tools.

As the first AI mental health companion backed by a behavioral healthcare company, Tee by Talkspace can seamlessly connect people to licensed therapy, psychiatry, and higher levels of care when appropriate. While other chatbots fail to challenge delusions or reinforce reality, Tee by Talkspace is trained to identify and flag high-risk behaviors in real time before a crisis happens, escalating care to a human clinician.

Though Tee is a standalone offering, it can—and may already—be covered in your benefits package if needed.

Reasons to trust Tee

Expert guidance, always available

Tee by Talkspace was created by experienced licensed mental health professionals to help navigate confusing thoughts or big emotions.

Completely confidential

Unlike general-purpose AI tools, Tee by Talkspace keeps conversations private and secure with built-in HIPAA protections to protect member data.

Personalized, trusted care

Tee by Talkspace remembers conversations, adapts to members’ needs, and helps them keep moving forward.

Human-connected and safe

Although conversations are private, Tee by Talkspace connects members with a human mental health provider whenever they need more support.

AI-powered, HIPAA-protected

With HIPAA-grade privacy protections, Tee by Talkspace has the ability to identify potential suicide risk, homicidal/violence risk, abuse risk, and seven other mental health risk entities.  It is the first model of its kind providing real-time oversight by licensed clinicians and immediate human intervention by a therapist as needed. Its rigorously tested safety features include:

Automatic age gating

Users must be 18 or older to use the application. If the user indicates they are not yet 18, the system automatically blocks the user.

Age-based guardrail system

The system includes an automatic age-based guardrail system, informed by clinical oversight. If the guardrail detects that the user is discussing content associated with someone under 18, the system auto-blocks the user.

Specific SI risk assessment

Users must answer the intake question assessing specific suicidal thoughts or intentions within the last month.

Immediate clinical safety gate

If the user answers affirmatively to the suicidality question, the system triggers an immediate block, preventing access to Tee by Talkspace and providing crisis resources.

Automated system blocking

If the algorithm determines that acute risk to self or others (SI or HI) is severe, or if a clinician determines risk is significant, the system locks the room and blocks access to Tee by Talkspace.

Immediate resource deployment

When this scenario arises, the application automatically sends a risk resources message and a referral link to Talkspace therapy.

Invest in continuous mental health support

From everyday challenges to licensed care, Tee can meet your people where they are in their mental health journey.

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Any questions?

Find trust-worthy answers on all things mental health at Talkspace.

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What is Tee by Talkspace?

Tee by Talkspace is an AI mental health companion designed with a single purpose: to help people strengthen their mental well-being. Tee by Talkspace is powered by the expertise of Talkspace clinicians and insights gained over more than a decade of providing virtual care.

How much does Tee by Talkspace cost?

Tee by Talkspace has different levels of pricing based on your needs. Connect with the team to explore our enterprise options. Connect with the team.

Can Tee by Talkspace replace therapy?

An AI guide could never replace therapy with a licensed, caring human clinician, but we believe it will meet an urgent need for people who either aren’t willing or able to engage in therapy, or who do see a therapist but crave more immediate support between sessions. Over the past year, Talkspace teams have rigorously tested Tee by Talkspace for safety and conducted beta tests with real users, yielding exciting positive feedback.

Why did Talkspace build this?

You might be aware of the disturbing headlines about what can go wrong when people turn to LLMs and general-purpose AI chatbots in search of mental health support. Delusion, psychosis, and even suicide can be the tragic result. As experts in leveraging technology to deliver evidence-backed behavioral health care, the clinical leaders and technologists at Talkspace felt an obligation to build a safe alternative based on proven therapy principles - Tee by Talkspace.

How can an AI chatbot safely handle people in crisis?

Safety is one of Tee by Talkspace’s central design principles. Tee incorporates multiple layers of risk monitoring, including proprietary risk-detection algorithms developed by Talkspace and clinician-in-the-loop oversight.

When the risk algorithms identify indicators of elevated or acute clinical risk in user conversations, the algorithms trigger flags to licensed supervising clinicians. These clinicians can then review the flags and, if relevant, initiate escalation pathways to help connect users to appropriate support resources.

Supervising clinicians may block a user from using Tee by Talkspace if they determine it would be inappropriate for the user. Supervising clinicians can also refer users to licensed therapists at Talkspace, or call emergency services in case of an acute need.

In parallel, Tee by Talkspace is specifically designed to recognize its limitations and is trained to encourage professional intervention where appropriate.