Improve engagement and outcomes through social health

Forty percent of U.S. adults experience poor social health, the lack of meaningful support and connection. Talkspace Social Health helps organizations close this gap through structured peer support, guided communities, and group coaching that complements existing care.

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Poor social health affects engagement, outcomes, and healthcare utilization

When people lack meaningful social support, it can be harder to engage in care, follow treatment plans, and manage their health.

Reduced engagement in care

People with limited social support may be less likely to seek care, follow treatment recommendations, and stay engaged in managing their health.*

Lower treatment adherence

Poor social health is associated with a 53% increase in medication non-adherence, making it more difficult for people to initiate treatment, stay on therapy, and manage chronic conditions.**

Poor mental and physical health outcomes

Poor social health is associated with worse mental and physical health, higher healthcare utilization, and greater healthcare costs. For employers, it can also contribute to lower engagement and productivity.
Traditional healthcare and benefits programs are typically built around episodes of care. Many people need ongoing support between those interactions to stay connected, motivated, and engaged.

*U.S. Surgeon General. Our Epidemic of Loneliness and Isolation. 2023.
**DiMatteo MR. Health Psychology. 2004;23(2):207–218.

Improve engagement through structured social health support

Talkspace Social Health complements clinical care and existing benefits by helping people stay connected, supported, and engaged between care interactions.

Members receive ongoing support through:

Moderated communities built around shared experiences

Support from trained peers with lived experience

Group coaching to build resilience, engagement, and social health

Personalized and proactive 
check-ins

AI-powered precision matching to peer support

Personalized peer support

Example of Self-Guided Therapy screen on Talkspace app

1

Personalized matching

Get matched with relevant peers and communities based on your health needs, experiences, and challenges.

2

Example of Messaging Therapy screen on Talkspace app

Coach-led communities

Join supportive communities led by experienced guides.

3

Example of Live Video Session screen on Talkspace app

1:1 peer connections

Connect with helpful peers with shared lived experience. Receive emotional support and companionship. Build meaningful connections.

4

Example of Live Video Session screen on Talkspace app

Group coaching

Join coach-led sessions designed to strengthen resilience, self-efficacy, and healthy habits.

5

Example of Live Video Session screen on Talkspace app

Check-ins & referrals

Stay engaged with regular check-ins and get referrals to additional clinical/SDOH support based on your needs.

1

Personalized matching

Get matched with relevant peers and communities based on your health needs, experiences, and challenges.

2

Coach-led communities

Join supportive communities led by experienced guides.

3

1:1 peer connections

Connect with helpful peers with shared lived experience. Receive emotional support and companionship. Build meaningful connections.

4

Group coaching

Join coach-led sessions designed to strengthen resilience, self-efficacy, and healthy habits.

5

Check-ins & referrals

Stay engaged with regular check-ins and get referrals to additional clinical/SDOH support based on your needs.

Why organizations choose Talkspace Social Health

Serving over 500,000 members, Talkspace Social Health is a clinically validated platform with peer-reviewed outcomes. It complements existing care programs and supports Talkspace’s connected continuum of mental health care.

Built for enterprises looking to improve engagement and outcomes

Payers

Improve engagement, outcomes, and utilization for members managing chronic conditions, behavioral health needs, and major life challenges.

  • Member activation and sustained engagement
  • Depression, anxiety, and behavioral health outcomes
  • ICD-10 Z codes and SDOH insights
  • HEDIS and quality performance support

Organizations

Help employees feel connected, supported, and engaged while navigating work, health, and life challenges.

  • Improve workforce well-being and resilience
  • Increase employee engagement and productivity
  • Support employees through health and life challenges

Students

Today’s students must navigate tough academic workloads, interpersonal dynamics made more complex by social media, and extracurricular activities in an increasingly competitive landscape. Students report rising levels of stress, anxiety disorders, and depression.

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Strengthen social health. Improve engagement and outcomes

See how Talkspace Social Health helps people stay connected, supported, and engaged through personalized peer support, group coaching, proactive check-ins, and referrals.

Request a demo